190 Harwood Avenue S Ajax, Ontario Virtual Therapy Across Ontario

Frequently Asked Question (FAQ)

You have questions. That makes complete sense - reaching out to a therapist is a big step and you deserve to know exactly what you're walking into.

For high-responsibility professionals who want straight, honest answers before they take the next step.

In-person therapy in Ajax. Virtual Therapy across Ontario

Information on Therapy Fees, Insurance & Virtual Therapy

Practical information before you book therapy in Ajax & Ontario.

Does OHIP cover therapy in Ontario?

Unfortunately OHIP does not cover registered psychotherapy in Ontario. However many extended health benefit plans through employers do cover sessions with a Registered Psychotherapist; the coverage amount however varies by plan. Before your first session it's worth calling your insurance provider and asking specifically whether your plan covers a Registered Psychotherapist (RP) or Canadian Certified Counsellor (CCC). That exact wording matters. Some plans only cover psychologists or social workers so it's important to use the right title when you call. Have questions about fees? → [Schedule a Free Consultation]

How much does therapy cost at In Time Counselling?

Sessions at In Time Counselling are $200 for a 50-minute session. You might wonder why it's 50 minutes rather than a full hour - the remaining 10 minutes are reserved for clinical notes and session preparation. This isn't administrative filler. Thoughtful notes mean I arrive at every session fully prepared, remembering the details that matter, and tracking your progress carefully over time. That 10 minutes is part of the quality of care you receive. Ready to invest in yourself? → [Schedule a Free Consultation]

Do you offer virtual therapy?

Yes, I offer secure, confidential virtual therapy across Ajax & Ontario for high-responsibility professionals who need flexible, accessible support. Virtual therapy is just as effective as in-person therapy and removes the barrier of commute time, which matters when you're already stretched thin. Whether you're in Toronto, Ottawa, Hamilton, or anywhere across the province, we can work together. Learn more about virtual therapy → [Schedule a Free Consultation]

How long are therapy sessions?

Sessions at In Time Counselling are 50 minutes. This is the standard clinical hour used across the therapy profession - long enough to do meaningful work, focused enough to respect your time. Consistency matters in therapy so sessions are typically scheduled at the same time each week to build momentum and help you make real, lasting progress. Ready to get started? → [Schedule a Free Consultation]

Do you offer a free consultation?

Yes, I offer a free 15-minute phone consultation before we begin. This is your chance to ask questions, get a feel for how I work, and decide if In Time Counselling is the right fit for you. There's no pressure and no commitment. Just an honest conversation to make sure we're a good match before we dive in. Most people find that 15 minutes is all they need to know. Book your free consultation today → [Schedule a Free Consultation]

Meet your Althea Fernandes, RP.

Questions about Althea, Registered Psychotherapist in Ajax & Ontario

What kind of clients do you work with?

I work with high-responsibility professionals - people who are really good at their jobs, really good at showing up for everyone else, and quietly running out of steam. Teachers, lawyers, entrepreneurs, healthcare workers, executives, contractors - people in leadership, ownership, or high-accountability roles who are used to holding everything together. If you're the person others rely on and you're starting to feel the cost of that; you're exactly who I work with. Learn more about my approach → [About Althea]

What is your approach to therapy?

My approach is relational, evidence-based, and tailored to you. I don't do one-size-fits-all therapy. I draw from Eye-Movement Desensitization & Reprocessing Therapy (EMDR), Internal Family Systems (IFS), and Emotionally Focused Therapy (EFT) - choosing the right tools based on where you are and what you need. Sessions are a real conversation - warm, honest, and focused on what actually moves things forward. I'm not here to hand you a worksheet and send you home. I'm here to do real, grounded work that respects how capable and intelligent you already are. Learn more about the approaches I use → [Burnout Therapy] [Anxiety Therapy] [Financial Stress Therapy]

Do you ony work with professionals?

Not exclusively - but it's where my heart is. I built In Time Counselling specifically for high-responsibility professionals because I understand that world from the inside. The pressure, the pace, the feeling that slowing down isn't really an option. That said if you don't fit neatly into that description but something on this page resonated, reach out. The most important thing is that we're a good fit. Ready to find out? → [Schedule a Free Consultation]

Have you experienced burnout yourself?

Yes, and it's a big part of why I do this work. I know what it's like to carry more than you should, to push through when everything in you is asking you to stop, to look completely fine on the outside while quietly wondering how much longer you can keep this pace. I found my way to the other side of it and now I get to help other people do the same, ideally before it costs them as much as it cost me. Learn more about my story → [About Althea]

How is working with you different from other therapists?

A few things set my work apart. First, I specialize. I work specifically with high-responsibility professionals navigating burnout, anxiety, and financial stress. I'm not a generalist. Second, I've lived it. I understand the pressure of high-stakes work from the inside, not just from a textbook. Third, I take a preventative approach. I built In Time Counselling around the belief that the best time to do this work is before everything falls apart. Not at rock bottom. In time. And finally, I combine evidence-based modalities including EMDR, IFS, and EFT in a way that's tailored specifically to you. Ready to experience the difference? → [Schedule a Free Consultation]

Everything You Need to Know Before Your First Therapy Session.

Questions about Getting Started with Therapy in Ajax & Ontario.

How do I know if I need therapy?

Most people wait longer than they should and your ideal client especially. If you're a high-responsibility professional who has been telling yourself "it's just a busy season" or "other people have it worse" - that's usually a sign it's time. You don't need to be in crisis to start therapy. You just need to notice that the way you're operating is costing you something. Energy. Presence. Joy. If something on this website felt a little too familiar, that's worth paying attention to. Learn more about what we work on together → [Burnout Therapy] [Anxiety Therapy] [Financial Stress Therapy]

What should I expect in my first therapy session?

Your first session is simply a conversation. We'll talk about what's been hard, what brought you here, and what you're hoping life looks like on the other side of this work. There's no agenda, no checklist, no pressure to have it all figured out before you walk in. Most people leave their first session feeling lighter than they expected, sometimes just saying things out loud for the first time makes a difference. Ready to take that first step? → [Schedule a Free Consultation]

How do I prepare for my first therapy session?

Honestly, you don't need to prepare much. You don't need to have your whole story organized or know exactly what you want to work on. The only thing worth doing beforehand is asking yourself one question: what do I most want to feel different? That's enough to get us started. Everything else we figure out together. Learn more about what sessions look like → [About Althea]

What if I'm nervous about starting therapy?

That's completely normal and honestly expected. Most of the people I work with are high-functioning professionals who are used to having answers and being in control. Sitting across from someone and talking about what's really going on can feel vulnerable in a way that doesn't come naturally. That nervousness usually fades within the first few minutes of our first conversation. The free consultation exists exactly for this reason so, you can get a feel for things before you commit to anything. Book your free consultation here → [Schedule a Free Consultation]

How do I know if you're the right therapist for me?

The honest answer is you won't know for certain until we talk. That's why I offer a free 15-minute consultation. No pressure, no commitment, just a real conversation where you can ask questions, get a feel for how I work, and decide if this feels right. What I can tell you is that if you're a high-responsibility professional navigating burnout, anxiety, or financial stress and you've read this far, there's a good chance we're a good fit. Find out for yourself → [Schedule a Free Consultation]

Things You Want to Know About Therapy Before You Book.

Questions about Therapy in Ajax & Ontario.

What is the difference between a psychotherapist and a psychologist in Ontario?

Both are regulated mental health professionals in Ontario but they're trained differently and do different things. A psychologist holds a doctoral degree and can do psychological testing and assessment. A psychotherapist - like me - holds a Master's degree and is registered with the College of Registered Psychotherapists of Ontario (CRPO). We focus specifically on talk therapy integrated with evidence-based approaches to help you understand and shift patterns, emotions, and behaviours. For most people seeking support for burnout, anxiety, or financial stress - a registered psychotherapist is exactly what they need. Learn more about working with me at In Time Counselling → [About Althea]

What is trauma-informed therapy?

Trauma-informed therapy means I understand that many of the patterns driving your financial stress, anxiety, and burnout didn't start recently - they have roots in earlier experiences. It doesn't mean every session is about revisiting the past. It means I approach our work with an awareness that your nervous system has a history, and that history shapes how you respond to stress today. Everything we do together is paced carefully, with your safety and comfort guiding the process. Learn more about my approach → [About Althea]

What is EMDR therapy and does it work?

EMDR (Eye Movement Desensitization and Reprocessing) is an evidence-based therapy that helps process difficult experiences and beliefs that are keeping you stuck. It works by activating both sides of the brain through bilateral stimulation - often eye movements (I use pulsers) - while you hold a difficult memory or belief in mind. This helps your brain process and integrate experiences that haven't been fully resolved. Research strongly supports EMDR for trauma, anxiety, and burnout and many clients notice significant shifts in fewer sessions than traditional talk therapy alone. Learn more about the approaches I use → [Burnout Therapy] [Anxiety Therapy] [Financial Stress Therapy]

What is the difference between therapy and coaching?

Coaching focuses on goals, strategies, and forward momentum - it's action oriented and works best when you're functioning well and want to level up. Therapy goes deeper. It works with the emotional, psychological, and nervous system patterns underneath your behaviours - the things that coaching can't always reach. If you've tried coaching, productivity systems, or self-help and still feel stuck - therapy is likely what's missing. For high-responsibility professionals dealing with burnout, anxiety, and financial stress, therapy gets to the root rather than just the surface. Ready to take the next step? → [Schedule a Free Consultation]

How do I know if therapy is actually working?

This is one of the most honest questions you can ask and it deserves a real answer. Progress in therapy doesn't always feel linear. Some sessions feel like breakthroughs. Others feel slow. But over time you'll notice shifts - sleeping a little better, catching a spiral before it takes over, saying no without the guilt that used to follow. The clearest sign therapy is working? You start responding to situations differently without having to think about it. At In Time Counselling we check in regularly on how things are moving so you're never left wondering. Learn more about what working together looks like → [About Althea]

Free 15-Minute Consultation

Bring your questions, ask what you need to ask and choose your next step.

Free consult, no pressure.

Virtual and In-Person Therapy

Support that fits your real life, therapy in Ajax,

and virtually anywhere in Ontario.

Therapy for High-Responsibility Professionals

Help for the person who keeps pushing through & knows something has to change before it costs them more.

GET STARTED

Phone: 289 - 536 - 4995

VISIT US

In-Person Therapy (Appointment only)

190 Harwood Avenue S,

Ajax, Ontario, L1S 2H6

Virtual

Across Ontario

HOURS

Tuesday: 8:00am - 6:30pm

Wednesday: 8:00am - 6:30pm

Thursday: 8:00am - 6:30pm

IN TIME COUNSELLING & CONSULTING SERVICES

Supporting high-responsibility professionals in building a sustainable life without burnout, anxiety & financial stress in Ajax, Pickering, Whitby, Oshawa, Bowmanville, Durham Region, Markham, Scarborough and Toronto. In-person therapy in Ajax & online therapy across Ontario.

Copyright 2026. In Time Counselling & Consulting Services. All Rights Reserved.

Latest Updates

Stay informed with our latest updates on yoga, wellness, and community news.

  • April 24, 2024

5 Simple Yoga Poses to Relieve Daily Stress

  • May 20, 2022

Morning vs Evening Yoga: Which Time is Best for You?

  • June 12, 2022

How Breathwork Can Transform Your Mind and Body

  • Dec 28, 2024

Beginner’s Guide: Building a Consistent Yoga Routine